Terms of Service
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the goorapid.com (“Website”) and any of its services. This Agreement is legally binding between you (“User”, “you” or “your”) and goorapid.com (“Operator”, “we”, “us” or “our”). By accessing and using GooRapid Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. In addition to the actual Terms of Service Agreement, further terms and conditions may apply to some parts of the website, as well as specific content placed on the site. You agree that, despite the fact that it is electronic and not physically signed by you, this Agreement constitutes a contract between you and GooRapid that governs your use of Website and Services.
ACCOUNTS AND MEMBERSHIP
If you create an account on the Website, you are responsible for keeping your account secure from your side and for any activities that occur under your account as well as any other actions done in connection with it. We may monitor and assess new accounts before allowing you to sign in and use the Services, but we are under no duty to do so. Your account may be terminated if you provide incorrect contact information of any sort. Any unauthorized use of your account or other security breaches must be reported promptly to us. We are not responsible for your actions or omissions, including any damages caused as a consequence of such actions or omissions.
INTELLECTUAL PROPERTY RIGHTS
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator, and all rights, titles, and interests in and to such property will remain solely with the Operator. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Operator trademarks.
WEBSITE USE
GooRapid provides certain services, including social media engagement and subscriber services (collectively, the “Services”). The Services may be purchased online through GooRapid. By purchasing any Services, you agree to pay the indicated purchase price and further agree that (a) you have the authority make such a purchase, (b) you have the authority to use or access the social media account linked to the purchase, and (c) you will not use the Services for any fraudulent or illegal purpose whatsoever. You acknowledge and agree that all sales are final and that refunds will only be offered in accordance with the terms of this Agreement. Refunds will only be granted in the sole discretion of the Company.
SECURITY OF YOUR PERSONAL INFORMATION
The security of Your Personal Data is important to Us, we assure the security of your personal information from our end, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
LIMITATION OF LIABILITY
Under no circumstances will the Company be liable for any damages, liabilities, or losses arising from your use of GooRapid or its Services, whether in contract, tort, or otherwise. You accept and understand that you are using the Services at your own risk.
INDEMNIFICATION
You undertake to defend, indemnify, and keep GooRapid harmless from any claim arising out of, related to, or related to your use of GooRapid or the Services. You must also defend, indemnify, and keep the Company harmless in the event of any claim claiming facts that, if true, would be a violation of this Agreement.
CONDUCT
You undertake to only use the website for lawful reasons and not to compromise the website’s security, make it unavailable to others, or harm the content, service, or website in any way. As a user, you agree to avoid from doing any actions that may alter the site’s content, such as adding, removing, or modifying it. You agree not to access anything without permission and not to use the website for any purpose other than what it intended for.
CONFIDENTIAL INFORMATION
Any information you provide to the company (“GooRapid”, “goorapid.com”) in connection with the processing of any order for services will be kept confidential. Any other information or content submitted to the website will be treated as non-confidential. You hereby grant the Company royalty-free, irrevocable right to use, display, and distribute the submission in any way it sees fit, in whole or in part.
CORRECTION OF INACCURACIES
GooRapid maintains the right, without prior notice, to rectify any mistakes or inaccuracies in the website’s content, as well as to alter and update the content at any time. GooRapid, however, does not guarantee that any mistakes, inaccuracies, or omissions will be corrected right away.
PROVISIONS
This GooRapid Terms of Service Agreement contains the full agreement between all parties about the subject matter hereof.
3RD PARTY SERVICES PROVIDERS
The services on GooRapid are supplied by third-party service providers, not by GooRapid itself. Third-party service providers guarantee that they(he/she) have the necessary permissions, rights, and/or licences to deliver, sell, or resell the GooRapid service. Service providers that advertise their services online must follow the rules and terms of service of the websites they use to deliver their services. If they do not comply, they may be removed from the list of service providers.
TERMINATION OF SERVICE
The duration of this Agreement begins when GooRapid accepts your work order and ends when either party terminates it. If GooRapid finds, in its sole discretion, that you are abusing the system, the business may remove your participation and withhold any payment due to you (without limiting any other rights or remedies available to it). We offer to transfer the undelivered order value to other services we provide if you wish to cancel an order before it starts or terminates an order that is already in process. All payments, fees, and charges are non-refundable. We are unable to provide a refund for incorrect order value; we receive this frequently and can only credit the amount to the account. For any reason, including but not limited to change of mind, invalid link, and canceling before the order begins, there will be no complete refund of payment, fees, or charges. As a refund processing fee, we may charge 10% of the undelivered portion of the order value or $5 USD (whichever is larger). When a refund is offered, it is valid for up to three months from the day the order was placed. We will only offer a transfer of the undelivered portion of the order amount after 3 months.
CAMPAIGN DURATION
We cannot and will not offer any assurances about the length of time it will take to finish your marketing campaign. Any time periods indicated on the GooRapid website (and its subdomains), by Company personnel, in chats, emails, phone conversations, or other correspondence are not guarantees of how long the marketing campaign will take to complete effectively. Any estimate provided by the Company for the length of time it will take to complete a marketing campaign is only a guideline to assist our clients in planning ahead.
PAUSING CAMPAIGNS
By signing up for GooRapid’s services, you agree that GooRapid reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
ACCOUNT/VIDEO MODIFICATION
While your GooRapid marketing campaign is active, you may not update, modify, or remove your account, username, photo, or video. If you do so, your account, photo, and/or video may become unavailable, and our service may be disrupted. You acknowledge that any changes, alterations, or removal of your account, username, photo, or video without prior notification and consent from GooRapid will result in the cancellation of your affected order(s), and you will not be eligible for a refund.
EMAIL ACCOUNTS
The company will not be held responsible in any way or form for any account misuse. It is almost impossible to figure out why your email accounts have been suspended or terminated. All Service purchases are done at your own risk. As a result, if something has happened to an account/content, we will not be able to issue a refund after the services have been finished. We cannot give any refunds for email accounts once they have been delivered. You have 24 hours to report any issues, and we will replace any that are not working. If you do not react within that timeframe, we will not be obliged to replace any email accounts.
SOCIAL MEDIA ACCOUNTS
Any accounts, photos, videos, and/or tracks that are deleted as a result of our services being deployed or your engagement with GooRapid are not the responsibility of the company. It’s virtually hard to figure out why social media accounts or content are suspended or deleted. All Service purchases are done at your own risk. As a result, if something has happened to an account/content, we will not be able to issue a refund after the services have been finished.
OVER-DELIVERY OF SERVICE
GooRapid reserves the right to over-deliver on the Services it guarantees, including but not limited to delivering more followers or subscribers than requested. In the case of a slight loss of followers or subscribers, this over-delivery amount (“Extras”) should be regarded a buffer. Extras are not protected by the Company’s Retention Guarantee, and in the event of a loss equal to or less than the over-delivery amount, Extras are not eligible for replacement.
RETENTION WARRANTY
Some of the company’s services come with a Limited Retention Warranty. If a client buys one of GooRapid’s Services and subsequently loses followers, likes, views, and/or reviews that GooRapid has provided (beyond the Extras), GooRapid may be able to re-deliver followers, likes, views, and/or plays at no cost to the customer at the Company’s discretion. GooRapid’s Retention Warranty has a varied duration for each service, as shown below:
- All services come with a 15-day replacement guarantee unless otherwise stated in the service description, features, FAQs, and else. Please contact us for a replacement if the provided service falls below the amount you purchased within 15 days of the order start date. If the service drops after 15 days, no replacement will be provided.
- As proof of delivery, screenshot proofs, tracking dashboards, or reports will be delivered depending on the type of service.
- Reviews — A maximum of 50% of reviews will be restored if they are removed during a 15-day period.
- Upvotes/Downvotes – We are unable to provide a substitute for this service due to the nature of the upvote/downvote mechanism. Any replacement requests will be decided by the Company in a final, non-appealable decision.
CHANGES AND AMENDMENTS
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. Customers who use GooRapid agree to follow any changes or updates. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
ACCEPTANCE OF THESE TERMS
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and its Services.
CONTACTING US
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may email contact@goorapid.com.